An M-Shwari loan is a type of unsecured personal loan that can be disbursed without relying on the borrower’s assets for security. M-Shwari loans are approved based on the borrower’s creditworthiness. Therefore, these types of personal loans are easy, fast, and instant to apply for and get approved for because they do not require any collateral or paperwork. The M-Shwari Loan Account is a micro-credit product that allows a borrower to borrow money in times of need and to complement savings towards an investment or enterprise

M-Shwari loans are emergency loans that can be used for personal uses such as home improvement, medical expenses, debt consolidation, and other personal expenses. This lender is a mobile banking lender that uses machine learning systems to understand a customer’s financial capacity. The machine learning uses data from the user’s devices to check and calculate the credit limit.

How does a M-Shwari loan work?

M-Shwari Loans operates by underwriting and disbursing loans to borrowers based on their ability to pay. It means that even if you have a low credit score, you will still get approved for the loan. During the registration process, M-Shwari reviews the borrower’s personal details, such as monthly income, residential area, and household. The data collected by the mobile service provider is used to create a customer profile and measure the creditworthiness of borrower.

Below is a summary table for the M-Shwari loan features, such as interest rate charged, loan amount, credit limit, annual percentage rate (APR), loan repayment terms, origination fees and processing fees and charges, loan disbursement method, speed, the eligibility criteria of the M-Shwari loan, the pay bill number, contact details, loan purpose, and the approval process. All these concepts are important to understand before applying for any personal or unsecured loans.

Key Takeaways:

Feature	Details
Loan Type	Unsecured Personal loan
M-Shwari USSD code	234# or 334#
Loan term	The shortest duration is 1 day, and the longest is 30 days.
Loan Disbursement decision	M-Shwari loans should be disbursed instantly; however, it takes less than 5 minutes to get the loan if the delay happens.
Interest Fee Range	The interest is 9% plus 20% excise duty tax for 30 days
Processing Fee Range	0%
M-Shwari Loan Limit Range	KSh 100-KSh 50,000
M-Shwari Customer Care Contacts	Telephone: Call 100 (Free) Or +254 722 002100 (chargeable) or 200 (Free) Or +254 722 002200 (chargeable). WhatsApp: 0722000100 Email: [email protected] or [email protected]
Max Effective APR	Minimum 72% to Maximum 108%
M-Shwari Paybill No.	M-Shwari has no paybill number

Expert Tip Note

Expert Tip:

Unsecured personal loans often come with higher interest rates and additional fees compared to secured loans.

Check Out Most Preferred Personal Loans

How to activate M-Shwari loan

Activating the M-Shwari loan involves opting into the loan services. The activation of the M-Shwari account involves accessing the loan products and the M-Shwari saving services. The process also involves creating a customer profile with NCBA Bank by sharing your personal details with the bank behind the loan service.

To activate an M-Shwari loan, go to your M-PESA menu, select “My account” and “Update Customer menu,” then go to your M-PESA menu, select Loans and Savings, Mshwari, click on activate account, and accept the terms and conditions.

How do I activate the M-Shwari loan limit?

To activate the M-Shwari loan limit, follow these suggestions below:

Save more frequently
Use other M-Shwari services
Read all the terms and conditions
Understand the eligibility requirements of M-Shwari loan service providers.
Avoid defaulting on other loans

Is M-Shwari a legit loan? Yes, M-Shwari is a legitimate micro-credit that is regulated and controlled by Safaricom PlC in Partnership with NCBA bank. The loan app disburses quick and easy loans to borrowers without collateral.

Why is my M-Shwari not activating? There are two main reasons why your M-shwari is not activating. One reason is that your line is new and needs to be activated first. Secondly, your Safaricom customer registration process is underway. Therefore, you will need to wait for some time. However, if the activation declines completely, call 100 (free) or +254 722 002100 (chargeable) or 200 (free) or +254 722 002200 (chargeable).

How to opt out of M-Shwari

Opting out of M-Shwari involves deactivating and deleting the M-Shwari account. To opt out of M-Shwari and delete your account completely, visit the nearest NCBA bank branch and fill out the account closure form, or visit a Safaricom shop and fill out an account closure form. If you want to proceed with deactivating and deleting your M-Shwari account, ensure that all outstanding loan balances are settled before requesting account closure.

How can I borrow from M-Shwari?

There are two ways you can access the M-Shwari loan. One way is to use the M-Pesa menu through the Sim Toolkit app, while the other way is to use a USSD code. All these methods are shown below.

To get a loan from M-Shwari, follow these steps:

Go to the M-PESA menu.
Select “Loans and Savings.”
Select “M-Shwari.”
Select “Loan.”
Request Loan.
Enter amount.
Enter your M-PESA PIN.
The loan amount will be sent to your M-PESA account. The loan amount to be paid will be inclusive of the facility fee.

How to get M-Shwari loan via USSD

If you are unable to access the M-Shwari loan from the STK (Sim Toolkit), follow these steps below:

Dial *334#
Select “Loans and Savings.”
Select “M-Shwari.”
Select “Loan.”
Request Loan.
Enter amount.
Enter your M-PESA PIN.
The loan amount will be sent to your M-PESA account. The loan amount to be paid will be inclusive of the facility fee.

How to Cancel M-Shwari Loan Application

M-Shwari loan cancellation involves stopping the loan application process. A customer does not have to cancel a loan application under the following circumstances:

If the borrower has not completed and submitted the application,
If the borrower accepts the M-Shwari offer but has not yet cashed out,

To cancel a M-Shwari loan application, one should do nothing, and the loan cancellation will be processed automatically.

M-Shwari loan Fees, Charges, and Interest rates

The M-Shwari interest rate involves the charges a borrower has to incur for borrowing the loan. Loan fees are charges the borrower needs to incur before the loan is disbursed. There are two fees you will incur when applying a loan from M-Shwari. The roller-over fee and the facility fee. Other minor charges include 1.5% excise duty tax, which is included in the facility fee, and M-Pesa withdrawal charges if you intend to withdraw your loan amount or charges for sending the loan amount to another financial institution.

What is the interest rate for M-Shwari loans per month?

The interest rate for M-Shwari loans is currently between a minimum of 8.9% and a maximum of 9% per month. Additionally, there is a one-time loan fee of 7.5% and a 1.5% excise duty.

What is the interest rate for M-Shwari loans per day? The interest rate for M-Shwari loans is currently 0.3% per day.

What fees does a borrower incur when processing a loan with M-Shwari?

When applying for a personal loan with a lender, fees and charges should be determined and analyzed. The fees that a borrower might incur during a loan process include the following: processing fees, prepayment charges, late payment penalties, documentation charges, insurance charges, loan cancellation charges, underwriting fees, origination fees, service fees, and tax-related fees on the personal loan disbursed. When processing an M-Shwari loan, the following fees will be charged:

Roll-over fee	*The roll-over fee is 7.5%*
Facility Fee	*The Facility fee of 7.5%*
Underwriting fee	*No Underwriting fees*
late payment Fees	*M-Shwari charges a one-time facilitation fee of 7.5%*
loan cancellation charges	There is no loan cancellation fee

How much is the service fee for M-Shwari loans?

M-Shwari charges a one-time facility fee of 7.5% per loan. This fee is calculated as a percentage of the principal and is priced dynamically for each customer. 78% of customers start at 7.5% and are eligible for fees as low as 5% as they build their credit history with M-Shwari.

The following is an example of fees calculated for a loan amount of KSh 4000. If a borrower receives KSh 4,000 and repays after 30 days, he/she would owe interest of 9%* (or KSh 360) and excise tax of 20% of interest (or KSh 72), which is a total payment of KSh 4,432 Breakdown: KSh 4,000 (borrowed amount) + KSh 360 (interest) + KSh 72 (excise tax) = KSh 4,432 (total payment).

An M-Shwari loan includes a facility fee, which is a fixed fee based on the original amount of the loan. Other loans have a cost, sometimes called an access or maintenance fee. These fees can be charged daily, monthly, or yearly.

This type of fee can add up quickly, becoming extremely expensive. When taking a loan with growing fees, it’s important to pay back the loan immediately because the longer you wait, the more you’ll pay. Let’s look at an example of both types of loans.

Tristram takes out two loans for 5,000 KSh. Loan A has a one-time service fee of 5% for 30 days. His service fee would be 250 ksh. He would owe 5,250 KSh in total. Loan B has a one-time service fee of 1% plus a daily fee of 30 KSh. It takes Richard 30 days to repay Loan B. On the first day of his loan, Tristram would owe:

1% of 5,000 KSh = 50 KSh

A daily fee of 30 KSh

= 80 KSh in fees for that day. He would owe 5,080 Ksh total

On the second day of his loan, Tristram would owe another 30 KSh, making his total 5,110 KSh. If Tristram waits 30 days to repay his loan, he would owe 950 KSh in fees, making his total repayment 5,950 KSh. It would be like his interest rate was 19%. Even though it looks like Loan B is cheaper at the beginning, look at what the long-term fees will be. Remember to review your exact loan or overdraft terms to understand exactly how much you owe and when. Keep an eye out for hidden fees—you don’t want to be surprised! Remember that there might be a transaction fee to transfer money as well. Take that into account.

M-Shwari loan Eligibility Criteria

Eligibility criteria refer to a set of predefined standards or requirements that a borrower must meet to be considered for a particular loan. These criteria are used to determine who is qualified or suitable to get approved for the loan. For M-Shwari loan offers, the eligibility criteria can vary widely depending on the context and can include factors such as income, age, transaction history, and credit score. These requirements involve the qualifications a borrower must meet to get an M-Shwari loan.

What are the requirements to apply for a M-Shwari loan?

Borrowers applying for M-Shwari loans for the first time must check the prequalification and ensure they provide the right details. If you are applying for the loan, the following are the requirements for M-Shwari loans:

The following are the requirements:

You must be a registered Safaricom user.
One must have a valid national ID, Kenyan passport document, or Alien ID (resident permit) registered by the Government of Kenya.
Have a valid phone number with an activated M-Pesa account
You need an activated M-Shwari account.

What is M-Shwari loan limit?

The M-Shwari loan limit is the credit amount the micro-credit lender can disburse based on the regulated terms and conditions in place. The loan limit M-Shwari can disburse ranges from Kes 100 to a maximum of Kes 50,000.

How much is a first loan at M-Shwari?

The first-time loan at M-Shwari varies depending on the creditworthiness of the borrower. This means that first-time applicants may not be eligible for higher loan limits or none because of their poor credit score. However, borrowers with low creditworthiness may be eligible for lower credit limits in the range of Kes 500 to Kes 2000 as first-time loans.

What is M-Shwari limit review cycle?

A loan limit review cycle is a periodic process undertaken by a lending institution to reassess the maximum loan amount it is willing to extend to borrowers. This review typically occurs at predetermined intervals, such as annually or quarterly. The limit review cycle for M-Shwari loan takes around every 90 days for new credit limits to be assigned to borrowers.

Why is my M-Shwari loan limit zero?

There are three main reasons your M-Shwari loan limit is zero. One main reason is because you are a new customer hence new customer need to be active for 6 months before new limits are assigned. The second reason why M-Shwari loan limit is zero is because the limit review cycle limit which takes 90 days has not been processed. The third major reason is because you have defaulted on the outstanding M-Shwari loan balance for more than 90 days(3months).

To ensure that limit does not stay at zero, increase your transaction history, by saving more on your M-Shwari account within the 90 days before the review takes a place. Additionally, avoid defaulting on outstanding loan balances. To understand more about limit increment read this document.

Why is M-Shwari not giving me a loan? M-Shwari is not giving you a loan because of the following six reasons;

You are new Safaricom user with less than 6 months in activity
You have an inactive M-Pesa account
You recently activated the M-Shwari account
The loan 90-day review cycle has not reached
You have low transaction history
You have low creditworthiness
You have an outstanding loan of 120 days

To ensure that you are eligible for the loan, you will have to be an active M-PESA user for at least 6 months, save regularly on your M-Shwari account, and continuously use other Safaricom services such as Voice, DATA, and M-PESA.

M-Shwari Loan Repayment Methods

M-Shwari loan repayment involves the process of paying back money borrowed from a lender according to the terms agreed upon in a loan contract. This process involves a series of regular payments, often monthly, that cover both the principal amount (the original sum borrowed) and interest (the cost of borrowing the money). Loan repayment methods refer to the various strategies and schedules borrowers use to repay their M-Shwari loans. Below is a list of ways to pay your M-Shwari loan balance:

1. How to pay M-Shwari loan via M-Pesa

Go to your Safaricom menu and select M-Pesa
Select “Loans & Savings.“
Select ‘M-Shwari’ menu
Choose ‘LOAN’
Select ‘Pay Loan’
Enter Amount.
Enter your M-Pesa PIN
Confirm that all details are correct and press ‘OK’
An SMS message is sent on a successful or unsuccessful request.

Does M-Shwari deduct money from M-Pesa?

No. According to its terms, M-Shwari does not deduct money automatically from M-Pesa to cover loan balances. Therefore, the borrower has to set loan repayment schedules following our instructions above.

2. How to pay M-Shwari loan via *334#

Dial *334#
Select “Loans and Savings.”
Choose “M-Shwari.”
Select “Loan.”
Select ‘Pay Loan’
Enter amount.
Enter your M-PESA PIN.
The loan amount will be sent to your M-PESA account. The loan amount to be paid will be inclusive of the facility fee.

Can I borrow immediately after paying M-Shwari? Yes, you can instantly request another loan on the M-Shwari menu after you finish paying an outstanding loan.

How to pay M-Shwari loan using Fuliza

Fuliza Loan and M-Shwari Loan are two different micro-loan products. M-Shwari is a banking service that can be accessed through a mobile phone. M-Shwari offers two types of services, which include short-term loan services and savings services. Fuliza on the other hand, is an overdraft loan service that borrower uses to complete a transaction. Fuliza is a short-term soft loan that can be used to consolidate a loan in case you want to default on a personal loan.

Can you pay the M-Shwari loan using the Fuliza loan?

No, because Fuliza loan is an overdraft loan that is disbursed through completing an M-Pesa transaction. Therefore, if you want to borrow a Fuliza loan, you need to send the loan amount to another M-Pesa number. However, there is no M-Shwari loan repayment service that allows another M-Pesa number or user to pay a loan for another user or the borrower who took the loan. You need to send the money back to their M-Pesa account so that they can pay the M-Shwari loan. Since Fuliza directly deducts loan balances from M-Pesa deposits this makes the service impossible to work.

Can I pay an M-Shwari loan for another lost number?

Yes, to pay M-Shwari loan for another lost number, you need to contact the NCBA bank customer care number, which includes the following: Call +254711056444/WhatsApp 0717804444. Additionally, to pay M-Shwari loan for another active number, you should send money from any account—it could be a bank account or another M-Pesa account—to their M-Pesa account, and they can pay the loan using the “Pay loan” option from M-Shwari menu.

Can you pay an M-Shwari loan via a paybill number?

No. The outstanding M-Shwari loan balances cannot be settled or paid using a paybill number. This is mainly because the loans are directly paid through M-Pesa, which is an easy repayment service.

How do I check my M-Shwari loan balance?

There are two ways to access the loan balance from M-Shwari account. One way is using an M-Shwari menu, and the second way is using the short code *334#. The steps are shown below;

To check the M-Shwari loan balance using M-Shwari menu via M-Pesa, follow these steps: Go to your Safaricom menu and select M-Pesa>>Select “Loans & Savings.”>>Select ‘M-Shwari’ menu and choose ‘LOAN’>>Select ‘Loan Balance.’>>Enter your M-Pesa PIN and press Ok

To check the M-Shwari loan balance using USSD, follow these steps: Dial *334#>>Select “Loans & Savings.”>>Select ‘M-Shwari’>>choose ‘LOAN’>>Select ‘Loan Balance.’>>Enter your M-Pesa PIN and press Send.

Consequences for Defaulting on M-Shwari Loan

M-Shwari Loan default occurs when a borrower fails to meet the legal obligations or conditions of a loan agreement. This typically means that the borrower has not made the required payments on time or has stopped making payments altogether.

What is M-Shwari crb listing?

M-Shwari CRB listing involves the process of reporting a customer’s credit history to a Credit Reference Bureau (CRB) based on their M-Shwari loan repayment behavior. M-Shwari uses a credit scoring system to evaluate customers’ loan repayment behavior and determine whether to list them positively or negatively on a Credit Reference Bureau (CRB). There are two types of Crb listings according to the lender’s terms and conditions. Here is a breakdown of the two listings:

Positive Listing:

Applies to all active M-Shwari customers with no outstanding amount overdue.
Indicates a positive credit history and can improve your chances of getting loans from other financial institutions.

Negative Listing:

Applies to all active M-Shwari customers with an outstanding amount overdue.
Indicates a negative credit history and can make it difficult to obtain loans from other lenders.

What is the M-Shwari loan default period?

Loan default period involves the time when loan repayment expired. This is an overdue date after an outstanding loan balance is failed to be settled by the borrower.

What happens if I default on an M-Shwari loan?

If you default on M-shwari disbursed credit, you may be contacted by collections agents if you do not repay your loan on time. In the event of a long period of non-payment, you may be blacklisted from M-Shwari credits and reported to the relevant credit reference bureaus.

What are the consequences of late M-Shwari loan repayment?

There are four consequences to face for late repayment on the M-Shwari credit disbursed. The consequences a borrower may face are listed below:

Additional Fees: You will be charged a 7.5% facilitation fee for every 30-day period that the loan remains unpaid.
Loan Limit Reduction: Repeated late payments can result in a reduction of your M-Shwari credit limit.
Credit Bureau Listing: Persistent default on loan repayment can lead to your name being listed on the Credit Reference Bureau (CRB), negatively impacting your credit score.
Loss of Access to M-Shwari Services: In severe cases of default, your M-Shwari account might be closed, preventing you from accessing any of its services.

It’s crucial to repay your M-Shwari loan on time to avoid these penalties and maintain a good credit history.

How long does M-Shwari blacklist last?

Negative credit information, such as defaults, typically remains on your credit report for a set period of 5 years from the last date of payment. During this time, you might be considered “blacklisted” by lenders. Some sources report that the period it takes to get blacklisted takes the period of 7 years to 10 years. However, according to Creditinfo, the period it takes for borrowers to get blacklisted is generally 5 years; hence, M-Shwari users should note this.

However, the M-Shwari loan product does not rely on blacklist information to assign loan limits. The loan products check the user’s financial history, such as savings and borrowing, and repay the loan service on time. Leveraging these services accordingly will increase your credit score and your limit.

How long can I delay M-Shwari loan repayment before penalties?

M-Shwari loans typically have a repayment period of 30 days. M-Shwari doesn’t offer formal loan extensions. If you don’t repay the loan within 30 days, the loan is automatically rolled over for another 30 days. For the rollover period, you’ll be charged an additional 7.5% facilitation fee on the outstanding loan balance. Successive rollovers can lead to a significant increase in the total amount to be repaid due to accumulated facilitation fees. Consistent delays in repayment can negatively impact your credit score, making it difficult to access future loans.

Is there a grace period for M-Shwari loan repayment?

No, there is no formal grace period for M-Shwari loan repayments. The loan repayment period is typically 30 days from the date of disbursement. If not repaid within this period, an additional facilitation fee of 7.5% is charged, and the repayment period is extended by another 30 days.

What is the interest rate on a defaulted M-Shwari loan?

There is no interest rate on a defaulted M-Shwari loan. Instead of interest, M-Shwari charges a one-time facilitation fee when you take out a loan. This fee is a percentage of the loan amount. Hence, If you default on the loan, you don’t accrue additional interest.

Does M-Shwari report loan defaults to credit bureaus?

Yes, M-Shwari reports loan defaults to credit bureaus.
M-Shwari does report loan defaults to credit bureaus. This means that if you fail to repay your M-Shwari loan within the agreed-upon timeframe, your information could be shared with credit reference bureaus, which can negatively impact your credit score.

Can I negotiate an extended repayment period for an M-Shwari loan?

Unfortunately, as of now, M-Shwari doesn’t offer a formal negotiation process for extending loan repayment periods. The loan terms, including the repayment period, are typically fixed when you accept the loan offer.

What is the maximum loan amount allowed after an M-Shwari loan default?

The maximum loan amount allowed after an M-Shwari credit default is typically significantly reduced.

Here’s a breakdown of how M-Shwari usually handles loan defaults and subsequent loan limits:

Loan Default: If you default on an M-Shwari credit, your credit score is negatively impacted.
Reduced Loan Limit: As a result of the lower credit score, the maximum loan amount you can access will be reduced.
Gradual Increase: Consistent timely repayments on subsequent loans might lead to a gradual increase in your loan limit

M-Shwari loan CRB Clearance

CRB Clearance refers to the process of clearing one’s name from the CRB after being listed as a defaulter.

What is the process of clearing an M-Shwari loan from the Credit Reference Bureau (CRB)?

The process of clearing an M-Shwari loan from the Credit Reference Bureau (CRB) is indirect.

Repay the Outstanding Loan: The first step is to ensure you’ve fully repaid your M-Shwari loan, including any accrued interest and penalties.
Confirmation of Payment:
After repayment, confirm the payment. The lender will provide confirmation via SMS or update in the M-Shwari account.
Automatic Update: Once the stipulated period has elapsed and the loan is fully settled, the CRB system is automatically updated to reflect this change.
Request for Clearance:
Contact M-Shwari customer care or visit a Safaricom or CBA branch to request CRB clearance. Include proof of loan repayment.
Issuance of Clearance Certificate:
The lender will update CRB records. After this, a CRB clearance certificate will be issued as proof that the default is cleared.
Check CRB Status:
Check with the CRB to ensure records are updated. Contact the CRB directly or use their online platforms.
Time Lapse: There’s usually a waiting period, typically between 30 and 90 days, after full repayment for the loan information to be updated on the CRB system. This timeframe can vary depending on the specific CRB.

How long does it take to clear an M-Shwari loan from the CRB after full repayment?

The timeframe for clearing an M-Shwari loan from the Credit Reference Bureau (CRB) after full repayment is typically 30 days. However, it’s essential to note that this is a general guideline, and the actual process might vary slightly. Factors like the specific CRB, any system updates, or unforeseen circumstances could influence the exact duration.

To confirm the exact timeframe and for any updates, it’s recommended to contact Safaricom’s customer care or refer to the official M-Shwari terms and conditions.

What are the specific requirements for clearing an M-Shwari loan from the CRB?

Full Repayment: Ensure that the entire loan amount, including any accrued interest and penalties, is fully paid off.
Repayment History: Maintain a consistent and positive repayment history on other loans and financial obligations.
Time Lapse: There might be a specific waiting period after full repayment before the loan is automatically cleared from the CRB. This period varies by financial institution and CRB policies

Are there different criteria for clearing M-Shwari loans based on the loan amount or repayment history?

The criteria for clearing an M-Shwari loan from the Credit Reference Bureau (CRB) are not directly tied to the loan amount or repayment history of a specific loan.

The process involves:

Full repayment: Ensuring that the entire loan amount, including any accrued interest and fees, is cleared.
Timeframe: Allowing a specific period (often determined by the CRB) to pass after full repayment.
Credit bureau dispute (if necessary): If the clearance is delayed, disputing the negative information with the CRB.

What are the available channels to initiate the M-Shwari loan CRB clearance process?

In Kenya, there are three major CRB agencies (such as Metropol, TransUnion, and CreditInfo). Ensure that your clearance request is processed across all relevant agencies.

Can I clear an M-Shwari loan from the CRB through the M-Pesa platform?

No, you cannot directly clear an M-Shwari loan from the CRB through the M-Pesa platform. While M-Pesa is used to access and repay M-Shwari loans, it doesn’t have the functionality to interact directly with the Credit Reference Bureau (CRB) to remove a negative listing.

Are there any associated fees or charges for clearing an M-Shwari loan from the CRB?

There are no direct fees associated with clearing an M-Shwari loan from the Credit Reference Bureau (CRB).

Once you have fully repaid your M-Shwari loan, the lender (Safaricom) is obligated to report this positive payment history to the CRB. This process takes 30 to 90 days, but it’s generally a standard procedure that doesn’t incur additional costs to the borrower.

How long does it typically take to see the CRB clearance reflected after initiating the process?

The time it takes to see a CRB clearance reflected after initiating the process can vary. Generally, it can take anywhere from a 30 days to 90 days for the CRB to update your record. Several factors influence this timeframe, including:

The specific credit reference bureau (CRB) involved: Different CRBs might have different processing times.
The lender’s efficiency in submitting the clearance request: Timely submission can expedite the process.
The volume of clearance requests being processed by the CRB: High volumes might lead to delays.
Any technical issues or system glitches experienced by the CRB or the lender.

What are the legal implications of not clearing an M-Shwari loan from the CRB?

It’s crucial to consult with a legal professional for advice specific to your situation.

M-Shwari loan History

The M-Shwari loan is a loan product that was founded in 27th November 2012. The micro-lender is owned and operated by NCBA bank and Safariom PLC. NCBA Bank Kenya Plc is a commercial bank in Kenya. The bank is licensed by the Central Bank of Kenya, the country’s central bank and national banking regulator. Safaricom PLC is a listed mobile network operator headquartered at Safaricom House in Nairobi, Kenya. Safaricom PLC is the largest telecommunications in Kenya, and one of the profitable companies in the East and Central Africa region. In 27th November 2012 Safaricom PLC and NCBA bank partnered to start a micro-banking facility under the brand M-Shwari. Both company control and are responsible for your personal data. A M-Shwari loan product is a type of unsecured personal loan that offers financial assistance to customers with low cash flow and a low credit history.